Cancellation Policy

Cancellation Policy – FixMox.com

At FixMox.com, we understand that plans can change. If you need to cancel your order, we’ve made the process quick and straightforward. Please review the details below for a smooth cancellation experience.

How to Cancel an Order

  • Act Fast: To cancel your order, contact us immediately at info@fixmox.com with your order number and request.

  • Full Refund Eligibility: If your order has not yet been processed or shipped, we’ll cancel it and issue a full refund to your original payment method.

Orders Already Processed or Shipped

  • Once an order enters processing or has been shipped, cancellation may no longer be possible.

  • However, you may still be eligible for a return or refund after delivery. Please refer to our Return Policy for more information.

Refunds for Canceled Orders

  • Eligible Cancellations: A full refund will be issued if the cancellation request is received before fulfillment begins.

  • Processing Time: Refunds are typically processed within 3–5 business days, depending on your bank or payment provider.

Need Help?

Our customer support team is here to help you with any order-related questions.

Email: info@fixmox.com
Phone: +1 (478) 999-9555
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST