Shipping Policy – Fast & Secure Delivery at FixMox.com

At FixMox.com, we are dedicated to providing fast, secure, and dependable shipping for all your fish antibiotics and aquatic health needs. Below is a detailed overview of our shipping policy, including estimated delivery times, methods, and customer support.

Shipping Overview

• Shipping Area: We currently ship to all U.S. addresses only.

• Processing Time: Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

• Shipping Carriers: We use USPS and FedEx to ensure secure and reliable delivery.

• Shipping Rates: Shipping costs are calculated at checkout based on location, weight, and selected shipping speed.

Shipping Methods & Estimated Delivery Times

Tracking & Delivery Information

• Tracking Numbers: Once your order ships, you’ll receive a tracking number via email.

• Delivery Delays: Please note that delivery times may vary during holidays or due to carrier-related issues.

Shipping Restrictions

• U.S. Only: We do not currently ship outside the United States.

• No P.O. Boxes for Certain Orders: Some packages may not be delivered to P.O. Boxes. Please provide a valid street address during checkout.

Damaged, Lost, or Delayed Shipments

Damaged or Missing Items
If your order arrives damaged or is missing items, please contact us within 48 hours of delivery for prompt assistance.

Lost or Delayed Shipments
If your tracking number hasn’t updated or your package is delayed, please allow 5 additional business days beyond the estimated delivery date before contacting support.

Contact Us for Shipping Support

• Email: info@fixmox.com

• Phone: +1 (478) 999-9555

• Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Business Information

• Business Name: FixMox.com

• Address: 1309 Coffeen Avenue, Sheridan, WY 82801, United States